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Frequently asked question

1. What is Janitor Marketplace?
Janitor Marketplace is an online platform where businesses can connect with professional janitorial and cleaning services. You can find a cleaning service that meets your specific needs, whether it's for regular office cleaning or specialized services.

2. How do I hire a cleaning service?
You can browse available cleaning service providers on the platform, request quotes based on your cleaning requirements, and then choose the service provider that best fits your needs and budget.

3. Are the cleaning service providers vetted?
Yes, all cleaning service providers on Janitor Marketplace are typically vetted to ensure they meet specific standards for quality and reliability. Many platforms also review ratings and customer feedback.

4. Is there a minimum contract requirement?
This depends on the service provider. Some might offer one-time services, while others may require long-term contracts for regular cleaning.

5. Can I customize the cleaning service?
Yes, most providers allow you to customize the scope of the cleaning service, whether it's frequency, specific areas to be cleaned, or any special requests you may have.

6. What types of businesses can use Janitor Marketplace?
Janitor Marketplace can be used by any business that requires janitorial or cleaning services, including offices, retail stores, event venues, schools, and more.

7. How do I cancel or reschedule my cleaning service?
The process will depend on the specific service provider you choose. Usually, there will be an option to manage your booking through your account or by contacting customer service.

8. How is pricing determined?
Pricing is generally based on factors such as the size of the space, the type of cleaning required, and the frequency of service. Some providers offer flat rates, while others may provide customized quotes.

9. Are the cleaning supplies provided?
Most service providers will bring their own cleaning supplies, but you should check with your chosen provider to confirm what is included in the service.

10. How do I leave feedback for a cleaning service?
After the service is completed, you'll likely be asked to leave a review or rating for the provider based on your experience.