1. General Terms of Use
Acceptance of Terms: By using the platform, users (both service providers and clients) agree to abide by the terms listed.
Eligibility: Users must meet certain criteria, such as being of legal age or capable of entering into a binding contract.
2. Services Provided
For Clients: A description of what services the platform facilitates, such as booking janitorial services for cleaning homes, offices, or specialized cleaning jobs.
For Service Providers (Janitors): Details on how cleaners can list their services and the types of jobs they are qualified to handle.
3. Privacy and Data Security
Data Protection: The platform likely outlines how user data (both clients and cleaners) is collected, stored, and used, including information related to payments.
Privacy Policy: How personal information (such as email addresses, addresses, and payment details) is protected and used for marketing or service purposes.
4. User Conduct
Responsibilities: Clients must provide accurate details when booking services. Cleaners must perform their duties with professionalism and abide by any relevant laws.
Prohibited Activities: Including fraudulent activity, abusive behavior, or violations of platform guidelines.
5. Dispute Resolution
Process for Issues: The terms likely include steps for resolving disputes between clients and service providers. It could involve contacting customer service, and depending on the platform, might require third-party mediation or arbitration.
6. Limitation of Liability
The platform may limit its liability for issues arising from service delivery, such as damages or unsatisfactory work, clarifying that it acts as a facilitator between clients and service providers.
7. Account Termination
Termination Rights: The platform and users may have the right to terminate accounts if the terms are violated or if the user requests cancellation. It also outlines actions for inactive accounts.
8. Amendments to the Terms
The platform may reserve the right to modify these terms as needed, and users are typically required to agree to the updated terms for continued use of the services.
